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Compass Pools Melbourne
The self cleaning system in our pool has been very good for over 10 years
Putting a pool in is no small undertaking but the team at Compass Pools were wonderful to work with from start to finish. As always, with such big projects there are complexities along the way but these were dealt with quickly and effectively. We are delighted with our new Vogue 7.15, fitting perfectly in our tight backyard. The Vantage in-floor cleaning system is brilliant! Keeping the pool looking great with minimal maintenance is a daily gift, summer or winter.
Our Compass Pool Failed and Compass Pools Victoria now Compass Pools Melbourne basically tried to run away from the problem. I took nearly 3 years, my Lawyer, a report from a independent engineer and a VCAT hearing to get the pool replaced. They did complete the replacement pool to meet the VCAT time line and destroyed our backyard, damaged the spa, failed to connect the new concrete work to the new concrete work and all the paving work cracked. To this day we are still out of pocket over 50k getting them to replace the pool.
When we recently built our new home we chose Compass Pools Melbourne because their BI-LUMINITE™ pool finish and in-floor pool cleaning system was, in my opinion, far superior to any other pool company that we investigated, and I am Structural Engineer with 35+ years experience in the construction industry. Plus we had a pool installed by Compass Pools Melbourne at our previous home 25 years ago, and it is still performing perfectly. During the installation process the Compass Pools Team were extremely professional, cooperative and met all time deadlines and the final product is top quality. Even through the Covid19 issue they have gone out of the way to be helpful. I have no hesitation in recommending Compass Pools Melbourne if you want a quality product that will bring so much fun for all the family.
Compass pool installed in 2007. First service on infloor cleaning system. No issues except for pop up head which was replaced under lifetime warranty. Also sourced replacement light. Very happy with prompt and professional service. Another happy customer,